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You should read this information carefully before contacting the
Department.
If you have been requested to complete health examinations, you should
attend your appointment within 28 days after the date of notification. If
you are unable to complete your health examinations within this period,
you must contact the Working Holiday Visa Processing Centre and provide
reasons as to why you are unable to do so. If you do not attend your
health examinations or contact the department within 28 days after the
date of this notification, a decision may be made on your visa application
based on the information held by the department.
Health examinations must be undertaken by radiologists and medical doctors
selected by the Australian Government (Panel doctors). You can access this
list from the following website:
http://www.immi.gov.au/contacts/panel-doctors/
You can check the progress of your visa application at
http://www.immi.gov.au/e_visa by using your Transaction Reference Number.
You should regularly check this website to ensure that all requested
information, such as health examinations, have been submitted.
For information on systems issues, please visit:
http://www.immi.gov.au/e_visa/outage.htm
Current Processing Times
There are delays in processing first electronic Working Holiday visa
applications and email enquiries to this helpdesk. Emails to this
helpdesk are being responded up to 10 days after receipt. First Working
Holiday visa applications which have not been automatically granted are
being processed up to 5 days after lodgement.
For urgent queries, you should contact your nearest Australian immigration
office (see http://www.immi.gov.au/contacts/offices.htm), or phone 131 881 in
Australia.
Please do not make travel arrangements, or travel to Australia, until you
have been notified that a decision has been made on your application.
Yours sincerely
Working Holiday Visa Processing Centre
Department of Immigration and Citizenship
Important Notice: If you have received this email by mistake, please advise
the sender and delete the message and attachments immediately. This email,
including attachments, may contain confidential, sensitive, legally privileged
and/or copyright information. Any review, retransmission, dissemination
or other use of this information by persons or entities other than the
intended recipient is prohibited. DIAC respects your privacy and has
obligations under the Privacy Act 1988. The official departmental privacy
policy can be viewed on the department’s website at
http://www.immi.gov.au. See:
http://www.immi.gov.au/functional/privacy.htm
